Mount issues
Mount fails with “FUSE not found”
FUSE is required for filesystem mounting.Mount point is not empty
The mount directory must be empty:Permission denied on mount
Linux: Add yourself to thefuse group:
- Open System Preferences → Security & Privacy
- Click “Allow” for the macFUSE kernel extension
- Restart your computer
Mount hangs or times out
Check if the Airstore service is reachable:OAuth issues
OAuth fails with “redirect_uri mismatch”
The OAuth app’s redirect URI doesn’t match. For self-hosted:- Check your OAuth app configuration in the provider’s developer console
- Ensure the redirect URI matches your
config.yaml:
OAuth window closes without completing
- Disable popup blockers for the Airstore domain
- Try a different browser
- Check browser console for errors
Token expired
Re-authenticate the source:Sync issues
Files not updating
Smart folders sync periodically in the background. To force immediate sync:Sync is slow
Large queries take longer to materialize. Try:- Make queries more specific
- Reduce the date range
- Check source API rate limits
”Query could not be translated” error
The natural language query couldn’t be converted to the source’s API format. Try:- Being more specific
- Using terms the source API supports
- Checking the source documentation for supported filters
Tool issues
Tool not found
Verify the tool exists:Tool returns error
Check the error message:- Missing required arguments
- Invalid argument values
- API rate limits
- Insufficient permissions
Tool is disabled
Check tool status:MCP server issues
Custom MCP server won’t start
Test the command directly:- Missing dependencies
- Invalid environment variables
- Port conflicts
MCP server crashes
View server logs:Performance issues
Reads are slow
Reads should be fast (cached). If slow:-
Check if initial sync is complete:
- Verify network connectivity to the gateway
- For self-hosted, check gateway resources (CPU, memory)
High memory usage
Large smart folders consume more memory. Solutions:- Create more specific queries
- Split large folders into smaller ones
- Increase gateway memory (self-hosted)
Authentication issues
”Not authenticated” error
Log in again:Token invalid for cloud mount
Generate a new token:Getting help
If you’re still stuck:-
Check logs:
-
Run diagnostics:
- File an issue: github.com/beam-cloud/airstore/issues